![]() ![]() These practices have created a company culture that focuses on empowering employees to innovate and take accountability, rather than conditioning them to simply follow protocol. ![]() Eliminate controls, such as allotted vacation time and approval processes.Promote candor through constant feedback at all levels.Hire and keep the best employees-at any cost.The keys to Netflix’s success have been unconventional business practices: ![]() To achieve this level of success, Netflix had to adapt and thrive in a rapidly changing industry. The company experienced a boom at the height of the Covid-19 pandemic, gaining more than 36 million subscribers in 2020 as a result of lockdowns around the world.) (Shortform note: Netflix had 167 million subscribers at the time of the book’s publication, but that number has since grown to over 200 million. Today, Netflix produces award-winning content, has more than 200 million subscribers across 190 countries, and is consistently listed among the best places to work. When Netflix launched in 1997, the company was essentially a mail-order version of Blockbuster, the video rental store that dominated the home entertainment industry at the time. 1-Page Summary 1-Page Book Summary of No Rules Rules ![]()
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